November 2, 2020 To my fellow hospitality employees,
To say it has been a tough year for us would be an understatement. I do not need to remind you of the immense emotional and economic strains this pandemic has had, and is still having, on all of us. I also do not believe blanket statements and statements of false hope are useful in this case. As we have always been a customer-driven industry, I am only here to remind you that you first need to take care of yourself before you can take care of others.
This past week I watched as our industry was essentially shut down because of one of the most far-impacting health crises our world has ever known. This affected, and is still affecting, millions of us from across the United States. Like many of you, I have been on a roller-coaster of emotion. In the short span of a few days, I have felt scared, angry, anxious, and helpless. It is hard not to feel the weight of uncertainty our industry is currently faced with, and how the quality of life of so many of us has suffered.